Connecting Devices in Vitality
Using The Cloud Connect This article will walk you through how to use the Vitality Cloud Connect feature. This feature quickly helps you create a
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Disconnect Vs Delete
Question What is the difference between the disconnect link and delete icon? Answer The difference between the disconnect link and delete icon is significant. One
Change Points Column Order
There may be times when you would like to change the column order of the points when you are exporting from the platform in .csv
Gateway or Device Changes Do Not Reflect In Vitality
Question When I change names or titles in the Gateway for Devices or the Gateway, I do not see them change in Vitality. Why? Answer
Data Format for Upload to Vitality
Network Settings In order for Data Acquisition Servers (DAS) to push data to Vitality, data communication to Vitality’s cloud needs to be configured. Below are
Connecting an Innovonics Tapwatch Account to Vitality
Vitality does have a data connection to Tapwatch. Its as easy as having your Tapwatch gateway(s) connected to Vitality’s Tapwatch Client. Step 1 – Log
Transferring an existing Next Century System to Vitality
In order to transfer your Next Century system, you will need to fill out this form. https://docs.nextcenturymeters.com/Property-Transfer-Request.pdf Once this form is filled out, please send
Remote Accessing an Obvius Acquisuite A8810 or A8812
This article will walk you through remote accessing an Acquisuite A8810 or A8812 (DAS) HTML Enabling Remote Access on an Acquisuite Log into AcquiSuite Networking
Network Requirements for Devices to Upload to Vitality
Question What network settings are required to ensure that the specific DAS can communicate with Vitality. Answer In order for devices to push data to Vitality,
Setting Up 2 Factor Authentication without a Smart Phone
If your Client has set up the Vitality Platform to need 2 Factor Authentication, you will need to install the Google Authenticator App. This APP
Date Format of the Data
Data displayed in the Platform is based on the time stamps programmed in the Gateways. While using the Platform, it uses the time zone settings
View Vitality as Another User
Note:You MUST be an Admin or a Super-Admin to accomplish this. I As an Admin or Super-Admin you have the ability to switch your view
Starting or Stopping the Meter / Servers in Error Emails to your User
Question How do I start/stop the Meter or Servers in Error emails? Answer Starting/Stopping the Meter or Servers in Error emails. Step 1: Log into Vitality From
Creating an Alarm
To access Alarms, go to Vitals > Alarms.From the Alarms table, click “New” From the pop-up, fill out the form accordingly. The Lower Limit is where
N/A or 0 in Vitality data
Question Why do I get an N/A or 0 in Vitality data? Answer Sometimes in reports and downloads of data from Vitality, the User may
Quick Start Guide
Step 1: Point your gateway or Data Acquisition Servers (DAS) to Vitality. Step 2: Go to vitalityenergy.com on the top left of the screen click “Login”.
Creating A New Manual Meter
Access Setttings From settings > Hardware > Devices, click New on the top right-hand corner of the device table. Fill out the table as necessary.
