You're Overpaying. Here's the Proof.
Billing companies charge $3–8 per unit. VITALITY starts at $0.50. Same process. Your control. Your money. Let's do the math.
The Math Your Billing Company Hopes You Never Do
Multiply your units by the difference. That's money leaving your portfolio every single month.
| Portfolio Size | Outsourced ($5/unit avg.) | VITALITY ($0.50/unit) | Annual Savings |
|---|---|---|---|
| 200 units | $12,000/yr | $1,200/yr | Up to $10,800 |
| 500 units | $30,000/yr | $3,000/yr | Up to $27,000 |
| 1,000 units | $60,000/yr | $6,000/yr | Up to $54,000 |
| 2,500 units | $150,000/yr | $15,000/yr | Up to $135,000 |
| 5,000 units | $300,000/yr | $30,000/yr | Up to $270,000 |
What Does $3–8 Per Unit Actually Buy You?
Less than you think. Here's what outsourced billing actually looks like:
60-Day Payment Delays
You pay the utility company today. Your billing company reimburses you in 60–90 days. That's your cash flow, floating in someone else's account.
Data You Can't Touch
Want to see your own recovery rates? Submit a request. Wait a week. Get a PDF. Repeat next quarter.
Revenue You Never See
Billing fees, processing fees, late payment revenue — all going to the billing company. That's margin they're taking from your NOI.
Resident Complaints You Can't Fix
Residents call you. You call the billing company. The billing company calls you back in three days. Everyone's frustrated.
Now Here's What In-House Looks Like
Your Revenue Stays Yours
Billing fees, processing revenue, recovery — it all goes to your NOI. Not someone else's.
You Bill When You Want
No vendor timelines. No 60-day float. Bills go out when you say.
You See Everything in Real Time
Dashboards, recovery rates, consumption data — all live. No more requesting reports.
You Handle Residents Directly
Questions get answered in minutes, not days. Your team, your process, your reputation.
You Own Your Data
Every bill, charge, and meter read. Queryable, exportable, and always accessible.
No Lock-In
No 1–3 year contracts. No exit fees. VITALITY earns your business every month.
You're Live in Days, Not Months
Connect PM software, import properties, start billing. Most operators are processing within a week.
You Scale on Your Terms
Add properties in hours. No vendor approval needed. No onboarding fees.
The Full Side-by-Side
| Outsourced Billing | VITALITY (In-House) | |
|---|---|---|
| Cost | $3–8/unit + hidden fees | $0.50/unit. That's it. |
| Cash flow | 60–90 day reimbursement cycle | You control the timeline |
| Data access | Request and wait | Real-time dashboards, 24/7 |
| Recovery visibility | Quarterly PDF if you're lucky | Live, property-by-property |
| Resident support | Route through vendor, wait days | Your team answers directly |
| PM integration | Varies. Often painful. | Entrata, Yardi, ResMan, Rent Manager |
| Setup | 4–6 weeks minimum | Hours to days |
| Contracts | 1–3 year lock-in | Month-to-month |
| Revenue | They keep billing fees | You keep the change |
| Hidden fees | Setup, data, technology fees | None |
This Is for You If...
Operators with 50+ units who use PM software are the best fit. If any of these hit home, it's time to run the numbers.
You're Paying $3+ Per Unit
That's 6x what you need to spend. The savings compound across every property, every month.
You Wait Months for Your Money
If your billing cycle is measured in quarters, your cash flow is bleeding. In-house operators bill in days.
You Can't See Your Own Numbers
If you have to ask a vendor for data about your own properties, you've already lost.
Residents Are Complaining
Billing errors that aren't your fault but land on your desk anyway. Sound familiar?
Questions Before You Switch
Want the legal details? Read our legal facts about in-house billing or calculate your savings.
Stop paying 6x for less control.
One conversation. Real numbers. No pitch deck. Just math.
Talk to the Team