One Keeps Your Revenue. The Other Keeps It for You.
Anchor Utility runs your billing and takes a cut. VITALITY gives you the software to do it yourself — starting at $0.50 per unit. Same outcome. Very different economics.
Anchor Utility
Full-service outsourced billing
San Diego, CA · ~84 employees · Founded 2007
VITALITY
DIY billing software
Salt Lake City, UT · Bootstrapped · 14 years
The Full Comparison
| Anchor Utility | VITALITY | |
|---|---|---|
| Pricing | Not published. Contact sales. | $0.50/unit (published) |
| Model | They run your billing | You run your billing |
| Revenue | Anchor keeps billing fees + revenue share | You keep the change |
| Data access | Their portal, their timeline | Real-time dashboards, 24/7 |
| Resident support | Anchor's team handles calls | Your team answers directly |
| PM integrations | EDE/EDI + partial API | Entrata, Yardi, ResMan, Rent Manager |
| Submeter hardware | Installation + maintenance included | Bring your own (software-agnostic) |
| RUBS billing | Full-service (they manage) | DIY (you control allocation) |
| Energy analytics | Not offered | Built-in dashboards + alerts |
| HVAC control | Not offered | Integrated platform |
| Setup | Vendor-managed onboarding | Hours to days |
| Contracts | Custom (contact sales) | Month-to-month |
| Minimum size | 20+ units | No minimum |
Where VITALITY Wins
You Keep the Revenue
Anchor's model means billing fees and revenue share leave your portfolio. With VITALITY, every dollar of recovered utility cost stays with you.
Total Visibility
Real-time dashboards across your entire portfolio. No submitting requests. No waiting for quarterly reports. Your data, always accessible.
Energy Analytics Built In
Anchor does billing. VITALITY does billing plus energy analytics, consumption tracking, and HVAC control — the full picture.
No Lock-In
Month-to-month. No multi-year contracts. No exit fees. No revenue share. Just transparent pricing at $0.50 per unit.
Real NOI Impact
When you stop paying a billing company and start doing it yourself, the savings compound across every property, every month.
Live in Days
Import properties, connect your PM software, start billing. No waiting on a vendor's onboarding timeline.
When Anchor Might Be the Better Fit
We'll be straight with you. Anchor makes sense in a few specific cases:
Fully Hands-Off Billing
If you want zero involvement in billing — no one on your team touching it, ever — Anchor does everything for you. You pay more, but you don't lift a finger.
Submeter Hardware Needs
Anchor installs and maintains submeter hardware. If you need meters installed from scratch with ongoing maintenance, they handle the full stack.
In-House Collections
Anchor has a dedicated collections department with phone-based follow-up. If collections is your biggest pain point and you want someone else to chase payments, they have a team for that.
The Math Across Your Portfolio
They charge you
$30,000
per year
VITALITY costs
$3,000
per year
You save
$27,000
every single year
That's 10x more than you need to pay.
$27,000 back in your NOI — and that's before counting the cash flow improvements.
Talk to the TeamQuestions Before Switching
Stop sharing your revenue.
One conversation. Your real portfolio numbers. No pitch deck — just math.
Talk to the Team