The Utility Endgame
With VITALITY, bring utility billing and management in-house. Do it yourself and keep the change 😎.
Your Utility Billing, Your Way.
1.
Import Property Data
Import your property and resident
data from your favorite property
management software or set it up
manually.
2.
Add Utility Details
Add your utility bills, meters, and other devices.
3.
Customize Your Billing
Customize your billing setup with options for charges, collection, reports, and more.
4.
Process and Relax
Process your billing, take a deep breath, and give yourself some credit. You just took control of your utilities. 😎
Customize Your Operations With VITALITY Utility Billing Software
Ready to take full control of your utility operations with powerful, intuitive tools that simplify billing and maximize efficiency?
We designed VITALITY to put operators in charge.
Bill, Your Way
Whether you’re billing based on actual meter readings or allocating costs using RUBS formulas based on occupancy or square footage, VITALITY streamlines the process. This is billing for electric, water, gas, trash and more, all in one!
Get your Utility Bills, Your Way
VITALITY automatically retrieves utility invoices directly from provider portals, pulling billing data and PDF copies into the platform. This streamlines processes, eliminates missed invoices, and gives operators real-time access to utility spend across their portfolio.
Recover, Your Way
Robust reporting capabilities provide detailed insights into consumption patterns, billing accuracy, and financial metrics, enabling informed decision-making and improved operational efficiency.
Integrate, Your Way
VITALITY simplifies your utility billing management by integrating with your property management system, enhancing both usability and accuracy.
Charges, Your Way
Pay, Their Way
VITALITY’s dedicated resident portal allows your resident to view detailed statements, track their utility usage, and even make payments online, all from the convenience of their device.
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🛟 We're Here To Help!
VITALITY’s onboarding team helps you connect your properties, set up your billing workflows, and confidently get through your first billing cycle.
We don’t just run it for you—we show you how to run it yourself.
Our goal is simple: hand you the keys, teach you how to fish, and set you up to manage your utilities in-house, on your terms.
The Advantages of Bringing Utilities In-House
At VITALITY, we help operators take back control of utility management by eliminating vendor delays, boosting margins, improving the resident experience, and unlocking faster cash flow.
01
Take Control of Billing and Cash Flow
When you bill utilities in-house, you control when invoices go out and when payments come in. No more vendor-driven delays, draw requests, or floating cash while you wait to be reimbursed.
02
Retain Revenue That’s Rightfully Yours
Capture resident billing fees and payment processing revenue using advanced utility programs, ensuring profits typically lost to third-party vendors are unlocked.
03
Boost NOI with Full Recovery
Manage billing directly to maximize utility expense recovery and grow Net Operating Income without third-party fees cutting into your margins.
04
Leverage Modern Technology
Automate billing, anomaly detection, and reporting with a platform built for operators, not outsourced vendors.
05
Seamlessly Integrate with Existing Teams
Use utility software to align utility management with your property’s workflows, fostering a unified and efficient approach to operations.
06
Deliver Exceptional Resident Support
Improve the resident experience through personalized communications and in-house support, powered by user-friendly utility programs and billing solutions, encouraging loyalty and satisfaction.
07
Gain Expertise and Independence
Transition from third-party dependency to in-house mastery with expert training, custom strategies, and hands-on guidance, supported by cutting-edge utility management tools.
08
Adapt and Thrive in a Changing Landscape
Stay ahead of industry trends by adopting innovative solutions and embracing the shift to in-house utility operations, empowering your property to meet modern demands.
Outsourcing utilities might seem easier until you start losing control, cash, and credibility. Here’s what operators often face with third-party vendors:
Loss of Billing Control
Vendors decide when resident invoices go out, leaving you stuck floating utility payments and chasing reimbursements.
Poor Resident Service
Third-party vendors aren’t accountable to your residents, leading to delayed support, poor communication, and frustrated residents.
Resident Confusion
Opaque billing cycles, inconsistent charges, and complicated payment systems create confusion and distrust among residents.
Lost Margin
Vendors siphon off valuable billing fees and recovery revenue; money that should be boosting your NOI, not theirs.
A Black Box Billing Process
Most outsourced vendors don’t provide full visibility into how bills are generated or how recovery is calculated, leaving operators guessing.
At VITALITY, we believe utility management should be an asset; not a liability.
Our platform is built to eliminate vendor delays, lost margin, and billing confusion, giving operators full control of their utilities, faster cash flow, and better resident experiences.
Take back your revenue. Take back your timeline. Take back your control with VITALITY.
VITALITY Utility Billing Software Solutions
Metered Billing
VITALITY’s utility billing software offers precise metered billing capabilities, ensuring residents are charged accurately based on their actual utility usage.
RUBS Billing
Use Ratio Utility Billing Systems (RUBS) with VITALITY to fairly distribute utility costs among residents based on predetermined criteria like square footage or occupancy.
Consumption Tracking
Historical Utility Spend
Custom Reports & Charge Files
Move Outs & Estimated Final Bills
Enterprise-Grade Security
VITALITY protects sensitive data with enterprise-grade security measures, ensuring your billing information and resident data are safeguarded against unauthorized access.
Property Management API Integrations
Student Billing
Adapt VITALITY for student housing to effectively manage and split utility bills among multiple resident, simplifying billing complexities in shared living arrangements.
Vacant Unit Cost Recovery
Frequently Asked Questions
How does VITALITY give me full control over my utility billing?
VITALITY’s platform lets you customize charges, automate workflows, track consumption, and manage billing across your portfolio without relying on outsourced vendors. You control when bills go out, when payments come in, and how recovery is managed.
What billing methods does VITALITY support?
VITALITY supports direct and submetered billing for accurate usage charges, as well as RUBS (Ratio Utility Billing Systems) to allocate costs based on occupancy or square footage.
How does VITALITY simplify the billing process?
VITALITY automates billing with features like pre-bill validation, automated bill retrieval, anomaly detection, and ledger syncing so your team spends less time chasing data and more time managing operations.
How does VITALITY improve cash flow?
By bringing billing in-house, VITALITY helps you eliminate vendor-driven delays and draw requests. You control billing timelines directly, speeding up collections and reducing the cash float tied to utility payments.
Can I manage billing for multiple properties?
Yes! VITALITY integrates with property management systems to handle multi-property data seamlessly.
Does VITALITY protect my data?
Yes, VITALITY uses enterprise-grade security to protect resident data and billing information, ensuring everything is safeguarded against unauthorized access.
A Little Bit About VITALITY
At Vitality, we’re building a well-run, sustainable company that’s known for two things: doing great work and being great to work with. We’re not just another group of utility geeks or software developers chasing quick wins. We’re here to change the way utility management works for operators.
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About Vitality
Learn more about who we are, how we like to do work and how we got this whole thing started.
Frequently Asked Questions
$0.50?!
Billing for DIY software is $0.50/unit per month and purchased in blocks of 500 units. Full service billing are billed per bill sent per month, contact us for more details about pricing and services.
What do I need to get started?
If you’ve got a favorite property management software we’ll work with you to get things all synced up (if you dont have a PM software you want to integrate thats ok! You can setup your properties/units/tenants directly in VITALITY). Besides that you’ll want to compile your device and utility bills to input in VITALITY.
Is VITALITY right for my property?
Tired of paying service companies for something you can and should manage in house? Want more control over your data with actionable insights on usage and spending? Want to take control of you billing process? If you answered yes to any of those, VITALITY might be for you.
1. How does VITALITY’s Utility Billing Software give me control over my billing process?
VITALITY’s software allows you to customize your billing setup, including charges, reports, and collection methods. You can easily import property and resident data, track consumption, and manage billing based on either actual meter readings or RUBS formulas.
2. What types of billing systems does VITALITY support?
VITALITY supports metered billing for accurate usage charges, as well as RUBS (Ratio Utility Billing Systems) to allocate costs based on occupancy or square footage.
3. Is VITALITY’s software secure?
Your Utility Billing, Your Way.
With VITALITY Utility Billing Software, you’re the boss. We believe in giving you the tools you need to gain unparalleled control over your utility billing process.
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Add your utility bills, meters, and other devices.
Yes, VITALITY uses enterprise-grade security to protect tenant data and billing information, ensuring everything is safeguarded against unauthorized access.