Affordable Housing
Bringing utility billing in-house is one of the most effective ways affordable housing operators can reduce costs, increase recovery, and improve resident trust. VITALITY gives you the software, automation, and integrations to manage billing internally with the support to set it up right.
Built for Affordable Housing Operators
VITALITY gives you the tools to bring billing in-house by eliminating delays, improving transparency, and capturing revenue you’re already generating. We work alongside you to implement a utility billing process that works for your properties, residents, and compliance goals.
Automated Billing
Our software calculates usage per unit and allocates shared costs automatically, generating accurate invoices for residents with no manual spreadsheets or guesswork.
Flexible Utility Coverage
Bill for water, gas, electric, trash, and more—all within a single platform that fits your workflows.
Accurate Data, Real-Time Access
Vitality connects directly to your meters or utility providers to bring live consumption data into your billing process—so you're not waiting on a vendor to send you the numbers.
In-House Billing Software That Works for You
VITALITY gives your team full control of the billing process from usage data to invoicing to ledger push. That means fewer vendors, better visibility, and stronger recovery.
Automated Bill Retrieval
VITALITY connects directly with utility providers to pull invoice PDFs and usage data automatically, eliminating manual downloads and speeding up the billing process.
Centralized Billing Center
All your billing tools in one place. Review pre-bills, track exceptions, allocate charges, and manage cost recovery, property by property, or portfolio-wide.
Customizable Reporting
Maximize Budgets: Gain Insight and Control
Energy Usage Analytics
Visualize usage trends, recovery gaps, and revenue performance across all your affordable communities.
Benchmarking
Compare your utility performance against similar properties to identify savings opportunities and meet ESG or compliance standards.
Custom Alerts
Get notified when something’s off—like sudden usage spikes, missed charges, or system errors before they impact your bottom line.
Operate Smarter. Bill Fairly. Report Confidently.
Vitality brings everything together; usage data, billing, resident communications, and reporting in one platform that helps affordable housing teams move faster with less risk.
Peak Demand Management
Get ahead of peak load times to manage costs and avoid unnecessary charges.
Sustainability Initiatives
Resource Allocation
Bill accurately based on real usage, not estimates, across units and common areas.
Reliable Support When You Need It
Expert Guidance
Our team helps you roll out in-house billing the right way, whether you’re using existing meters, importing data, or installing new hardware.
Continuous Assistance
Once you're live, our support team monitors system performance, answers questions, and helps you optimize along the way.
🛟 We're Here to Help
Whether you’re starting from scratch or looking to take control from an existing vendor, VITALITY helps affordable housing operators bring billing in-house, without complexity.
Start Optimizing with VITALITY
VITALITY gives you everything you need to control billing, recover more, and simplify utility management across your affordable housing communities. No more vendor delays. No more manual work. Just one platform to bill fairly, operate efficiently, and own the process.
