4.2 Million Square Feet. 300+ Meters. One Platform.
theMart, owned by Vornado Realty Trust, is one of the largest commercial buildings in the world. Managing utilities at this scale demands precision, visibility, and a platform that doesn't flinch.
The Challenge
theMart is not a typical commercial building. At 4.2 million square feet spanning an entire city block along the Chicago River, it houses hundreds of tenants across office, retail, event, and showroom spaces. Each space has different utility configurations, different lease structures, and different metering requirements.
Managing utility data across 300+ meters with legacy systems meant delayed billing, limited visibility into consumption patterns, and no ability to identify waste or inefficiency in real time. The building operations team needed a platform that could handle the scale without adding complexity.
The Solution
Comprehensive Metering
300+ meters covering electric, water, gas, and chilled water — all feeding live data into a single platform.
Real-Time Analytics
Portfolio-level dashboards with drill-down to individual meters. Operations staff see consumption patterns as they happen.
Automated Billing
Tenant utility charges calculated and posted automatically. Pre-bill validation catches anomalies before they become disputes.
The Results
Complete Visibility
Every meter, every utility type, every floor — visible in real time from a single dashboard. No more hunting through spreadsheets or waiting for monthly reports.
Accurate Tenant Billing
Automated calculations replace manual processes. Billing cycles that took days now take minutes, with higher accuracy and fewer disputes.
Energy Intelligence
Consumption benchmarking across tenant types and floors reveals optimization opportunities that were invisible with legacy systems.
Scale Without Complexity
Adding new meters, new tenants, and new utility types happens within the platform. No custom development, no consultants, no delays.
When your building is a city block, you need a platform that thinks at scale.
theMart proves that VITALITY handles the largest, most complex properties in the world — with the same simplicity as a 50-unit multifamily.
Your Portfolio Deserves This Kind of Visibility
Whether you have 10 meters or 10,000, VITALITY scales with you. Let's talk about what your data looks like in real time.
Talk to the Team