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How to Apply A Credit To A Tenant Account

You may need to apply a credit to a Tenant account.  This will walk you through how to do this.  

Step 1:  Find the Tenant Account. #

From the Billing Center, click on the property where the Tenant’s account is located.  From the Active Tenant Accounts, click on the appropriate account balance”

Tip:  You can search any field by typing on the line under the word “Search”.  

Step 2: Apply the credit #

Click on the blue “Account Adjustment”  button under the Unit number.  Select the appropriate credit type, and the amount and add a description.

The credit is now applied to the account. 

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